OrderMate is an Australian till built for proper table service, and it is good at the hard parts: courses, seat numbers, sending the right thing to the right section at the right moment. Its kitchen display work is among the most serious in this market, which is why it turns up in restaurants with real kitchens, reportedly more than 2,400 of them. It now sits inside the OOLIO group, alongside sister products including HungryHungry for online ordering. On a slide that looks like one company covering the whole floor. From behind your counter it looks different.
What a group actually is to you
A group is an ownership structure. It means the products were bought by the same people, the roadmaps may converge one day, and a salesperson can talk about all of them in one meeting. It does not mean one login, one setup or one guest record. The till is still the till and the ordering platform is still the ordering platform, each with its own console, its own configuration and its own way of naming things. You do the till project, then you do the ordering project. Two onboardings, two rounds of staff training, two things to get wrong at nine on a Tuesday night.
Saturday's twelve, and the deposit the till never heard about
A table of twelve books three weeks out for a fiftieth. You take a deposit at the time of booking, because you have been burned by a no show of twelve before. The diary records it, whether that diary came from inside the group or from a vendor down the road.
Saturday arrives. Lovely night, two rounds of dessert wine, and the bill goes to the table. The till adds up what was consumed, because that is what a till does, and it has never heard of the deposit, so unless the person on the terminal remembers, the table is asked for the full amount. Best case, somebody catches it and three staff hunt for a screenshot of an email while the table waits. Worst case they pay twice, and either you find it on Monday or your guest does. That is not carelessness. It is a diary and a till, possibly owned by the same parent company, that were never one product. Allvio takes the deposit in the diary and the till already knows, so the balance on the screen is the balance owing.
Friday, the set menu goes up
The winter set menu goes from two courses to a higher price and the pork belly is replaced. In OrderMate you edit the item, the price and the printer routing, so the floor and the kitchen are right. Then the ordering platform holds its own menu, so you go and do it again there, with its own descriptions and its own layout. Then the printed set menus for the front desk. Then the website. One decision from one supplier invoice, four places to type it, and a window between the first edit and the last where somebody can buy the pork belly you no longer have.
Trading hours behave the same way. A Melbourne Cup Monday closure has to be told to the till, the ordering platform and the diary, three screens, three chances to leave one open. Allvio changes the price and the hours once and the counter, the ordering page, the diary and your website all follow.
Everything a guest does that is not ordering
Bookings, a customer history you can act on, email and SMS campaigns and staff rostering are not part of OrderMate. Each is a product you go and choose, pay for, learn and connect, and each is a separate number to ring when it stops. Invoicing, payroll and the books sit outside too, and that is the only line they get here. The cost is not the number of logos on your bank statement. It is that the same regular ends up written down four times, correct in one place and stale in three, and nobody on the floor can see any of it at once.
It starts with a proposal, not a price
OrderMate does not publish pricing, so working out what your restaurant would pay begins with a call and ends with a document, and then you do it again for ordering, and again for the diary. Allvio puts its numbers on its own site in Australian dollars. Complete is $399 per month ex GST for one location with every app switched on, plus $299 per month for each extra location, with no per app charge and no per user charge. If you only want a few of the apps, Build your own starts at $20 per month per app. Hardware is bought outright and it is yours: $1,499 ex GST for the single station, $1,869 for the retail station, $2,499 for the restaurant station. The trial is 30 days and needs no card. You can work out your own twelve month cost tonight.
OrderMate (OOLIO group) | Allvio | |
|---|---|---|
What you are actually buying | A strong full service till, with ordering as a sister product in the same group and bookings, marketing and rostering from elsewhere | One AUD subscription covering the till, ordering, the diary, the customer list and campaigns |
Getting it running | A till project, then an ordering project, then one for each product you add after that | One setup, one login, before you open |
Changing a price or a menu item | Typed into the till, then the ordering platform's own menu, then whatever you print and your website | Typed once and read everywhere it appears |
Changing your trading hours | Told to the till, the ordering platform and the diary separately | Set once for all of them |
A booking with a deposit | The diary holds it. The till bills what was eaten, so somebody has to remember | The deposit is already off the balance at the table |
Keeping a customer's details right | The same guest exists in the till, the ordering platform and the diary, and a shared owner does not merge them | One customer record every app reads |
Working out what it will cost you | Pricing is not published, so each product starts with a sales call and a proposal | Published AUD pricing you can total yourself |
When it breaks mid service | Depends which product broke, and being in one group does not mean one queue | One company to ring, whatever broke |
Best fit | A large full service restaurant or a group with a complex kitchen and staff to manage several products | An owner-operator who wants the diary, the ordering and the guest history to arrive with the till |
The restaurant OrderMate is right for
If you run a hundred and fifty seats with three sections, a head chef who wants the kitchen displays configured exactly his way, and a manager whose job includes owning the software, OrderMate is a strong choice and its table service depth is better than most.
If you are the owner, the manager and the person on the terminal, the maths is different. Every extra product is another login, another proposal and another place Friday's price change has to land. Allvio gives you one of each, so the deposit is remembered and the twelve at table four are treated like people you know.
This comparison reflects each product's general positioning as published by each vendor in August 2026. Features and pricing change: always check directly with each vendor before deciding.