Allvio is a commission-free online ordering system for Australian venues:
Customers order from your website or a QR code at the table, you keep 100 percent of the order value minus card processing, and every order lands in the same POS and kitchen flow as your counter sales. Included in one flat monthly price.
A customer opens your menu from your website, Instagram, Google profile or a QR code on the table.
They order and pay. The order routes straight to your POS and kitchen display, exactly like an order taken at the counter.
Their details land in your CRM, so the second order is easier to win than the first.
No tablet farm on the counter. No retyping marketplace orders into the till. No commission clipping every ticket.
Marketplace apps charge a percentage of every order for the privilege of the order. As at September 2026, published Australian marketplace rates run from 15 percent up to around 30 percent on delivery orders for the visibility tiers most venues actually need, before extras like tablet rental and promoted listings.
Roughly 3,300 dollars a month, for identical orders, decided purely by the route the order takes. We worked the whole thing through, including when marketplaces are still worth keeping, in the real math on Uber Eats commissions. The short version: use marketplaces for discovery, and move your regulars to direct.
Ordering is included in Allvio's flat monthly price. No commission, no per-order fee, no percentage of sales. The math above is the whole pitch.
The same engine runs at the table: guests scan, order and pay from their phone, orders route to the kitchen with the table number attached, and staff spend their time on service instead of transcription. Use it across the whole room on big nights, or just for the courtyard your floor staff cannot see. It is a tool, not a religion: venues run it where it helps and switch it off where it does not.
Because ordering is part of the same POS system, there is no integration to break and no second screen to watch. Online, QR and counter orders hit one kitchen queue in firing order, stock counts move with every sale, and the day reconciles as one set of numbers. This is the practical difference between an ordering add-on and ordering built in.
A marketplace order is a transaction; the customer belongs to the app. A direct order builds your business: name, contact, order history, straight into your own CRM, ready for the win-back email and the regulars list. Ask any venue that has tried to run a loyalty program through a marketplace how that went. Owning the relationship is the entire long game of direct ordering, and it starts with the first order that comes through your own menu.
Your menu goes in once and drives the website, QR and counter simultaneously.
QR codes are generated per table; print, laminate, done.
The ordering link goes on your website, Instagram bio and Google profile.
A card in every takeaway bag points regulars to the direct menu.
Onboarding handles the setup with you, and the hospitality page shows how ordering sits inside the full venue system.
| Route | Monthly order value | Fees on those orders | Kept by the venue |
|---|---|---|---|
| Marketplace at 30% | $11,691 | about $3,507 commission | about $8,184 |
| Direct on Allvio | $11,691 | about $210 card processing (at 1.8%) | about $11,481 |
No. Online ordering is included in the flat monthly price and Allvio takes no percentage of your sales. You pay standard card processing on payments and nothing per order.
Yes. QR ordering is included. Guests scan, order and pay from their phone, and orders route straight to the kitchen display with the table number attached.
Yes. Direct orders land in the same POS and kitchen flow as counter sales, in one queue, with stock and daily takings updating automatically.
Yes, and many venues should: marketplaces are useful for being discovered by new customers. The strategy that works is running both, while moving regulars to your commission-free direct menu.
Allvio runs the ordering, payment and kitchen flow for pickup and your own deliveries. If you use marketplace couriers for delivery, those orders stay on the marketplace's terms; the win is moving pickup and regular orders direct.