Impos is a Melbourne company that has been running Australian tills for years, and it says it is in more than 3,000 venues. Two things about it are genuinely hard to beat. It answers the phone at any hour, which matters more than any feature the night your terminal sulks at 11pm on a Saturday. And surcharging by day of the week is built in, so a Sunday rate and a public holiday rate behave the way an Australian venue needs them to, without a workaround. If ordering comes up, Impos points you at Cinch, its own ordering product. Same company, same brand family, and still two accounts to sign into.
One company, two logins
This is the part owners do not picture at signup. The till is one product with its own back office, and Cinch is another with its own console. Being made by the same company means the sales conversation is easy and the invoice arrives from one place. It does not mean one screen. You set the till up, then you set the ordering up: a second lot of settings, a second lot of staff training, a second set of small choices made at 10pm on a Tuesday because that is the only time you had.
The menu editor on one side, the till on the other
Thursday morning, the parma goes up a dollar fifty and the schnitzel comes off until the supplier sorts itself out. In the till's back office you edit the parma, take the schnitzel off the screen, and the counter and the floor are correct. Then you open the ordering product's menu editor and do the same two jobs again, because that menu is its own list with its own prices, descriptions and photographs. Two products, two editors, one decision.
The dollar fifty is annoying. The schnitzel is worse, because there is a window between the till edit and the ordering edit, and in a busy venue that window is however long it takes you to get to a laptop. Someone orders and pays for a schnitzel you cannot make. Now a staff member is on the phone apologising, and then processing a refund, during service. Allvio holds one item list. The parma price and the schnitzel coming off happen once, and the counter, the ordering page and your website all move together.
Sunday hours, entered twice
Impos handles the Sunday surcharge well, so credit it. The hours themselves are a different story. Your Sunday trade shifts to a 10am start and the till gets told, and then the ordering page gets told, or it takes a 7.30am pickup order on a morning nobody is in the kitchen. Same on public holidays, which in this country arrive in clusters. Two places every time, and the one you forget is the one a customer finds first.
Everything after the order belongs to someone else
Bookings, a customer list you can actually use, email and SMS campaigns, and staff rostering are not part of Impos. They are other companies' products, which means choosing them, paying for them, learning them, wiring them up and ringing them separately when something goes wrong. Invoicing, payroll and the books sit outside as well, and that is all we will say about the back office. The point is not the count of products. It is that each new one arrives with a login, a bill, a setup weekend and one more place your prices and your people have to be kept correct.
Bill, the Wednesday regular
Bill has had the same Wednesday lunch at your pub for two years and orders ahead on the ordering page when he is in a hurry. Tonight he is booking a table for eight for his wife's birthday, so he rings. Whoever answers writes it in whatever diary you bought, which knows his name and nothing else. It does not know he is a weekly regular, that he always asks for the corner booth, or that his wife does not eat seafood, because that lives in the ordering product, or in someone's memory. Bill is loyal and, on paper, a stranger. That is not the staff being lazy. It is one man stored in three places, none of which talk.
Working out your own number
Impos does not publish its software pricing on its site, and hardware and installation come by quote, so you cannot work out what your pub would pay without booking a call and waiting for a proposal. Then add the ordering product, and later the diary and the marketing tool, each with their own arrangement. Allvio publishes everything in Australian dollars. Complete is $399 per month ex GST for one location with every app switched on, plus $299 per month for each extra location, with no per app or per user charge. Build your own starts at $20 per month per app. Hardware is sold outright and stays yours: $1,499 ex GST for the single station, $1,869 for the retail station, $2,499 for the restaurant station. The trial runs 30 days and needs no card.
Impos and Cinch | Allvio | |
|---|---|---|
What you are actually buying | An Australian till, with ordering sold as a second product from the same company and the rest of the venue from other companies | One AUD subscription with the till, ordering, bookings, customers and campaigns already on |
Getting it running | The till, then a separate setup and separate staff training for ordering, then again for each partner product | One setup and one login before you open |
Changing a price or a menu item | Edited in the till back office, then again in the ordering product's own menu editor | Edited once, read by the counter, the ordering page and your site |
Changing your trading hours | Set on the till, then set again on the ordering page, so a closed morning can still take an order | Set once, everywhere at once |
Keeping a customer's details right | The till, the ordering product and whichever diary you bought each hold their own version of the same regular | One customer record the till, the diary and your campaigns all read |
Sunday and public holiday rates | Surcharging by day of the week is built in, and it is one of the reasons people buy Impos | Surcharge rules on the till, applied to the ordering page too |
Working out what it will cost you | Software pricing is not published, and hardware and setup come by quote, so it starts with a call | Published AUD pricing you can add up yourself |
When it breaks mid service | Impos answers around the clock, which is a real strength. Which company you ring still depends on which product broke | One Melbourne company for all of it |
Best fit | A late trading pub or club that wants a proven Australian till and a human on the phone at 1am, and buys the rest separately | An owner who wants the ordering, the diary and the customer list to come with the till |
The venue that should stay with Impos
If you run a high volume pub or club, you trade late, and the thing that keeps you awake is a terminal failing at 1am with two hundred people inside, Impos has earned that call. Round the clock Australian phone support is not marketing, it is a real operational choice.
For most single venue owners, though, the weekly cost is the second editor, the second hours screen and the regular nobody can see. Allvio is one login, one bill and one place to change the parma price. That is the whole pitch.
This comparison reflects each product's general positioning as published by each vendor in August 2026. Features and pricing change: always check directly with each vendor before deciding.