Ask around and you will find Australian venues still running the Idealpos till they bought a long time ago, which is about the highest compliment a till can be paid. Brisbane built, sold into more than fifteen industries and, on their own count, more than ten thousand businesses across seven countries. The reason owners keep it is boring in the best way: it opens, it prints, it balances.
The seam is not in the till. It is in front of it. Idealpos has no ordering page of its own: its documentation describes Idealpos Online eCommerce as the component that connects a POS terminal to an eCommerce integration, and the integrations it names are Mobi2Go, Mr Yum, Tyro Connect and Doshii. So the menu your customers read is not the menu you keep behind the counter, and where that line falls decides how many logins your Tuesday night has in it.
The till itself is not the argument
Take the counter side as read. Idealpos documents refunds, voids during and after a sale, exchanges, happy hour specials that change price automatically at a set time, promotions, gift cards, stock with low stock alerts, kitchen dockets and end of day. Every sale attached to a customer lands in their journal history with the product detail, so you can look up what they bought and what they have spent.
One thing is worth knowing about how it is sold, because Idealpos prices modules rather than one bundle. The table map is a paid module, and so is customer loyalty. Table service and a points card are line items, not defaults.
Where Idealpos ends and Mr Yum begins
QR ordering at the table works well, once you have signed with one of the named platforms. That platform builds and holds the menu, takes the customer's card, and hands the order to Idealpos, where a setting called Automatically Send Orders to Kitchen Printers decides whether it prints on its own. Takeaway from your own site is not something Idealpos does. Neither is a booking diary, marketing email or text, a roster, or a website.
None of that is hidden. It does mean you are assembling a venue rather than buying one: a till from Idealpos, an ordering platform from someone else, a diary from a third company, a roster from a fourth. Four setups, four support numbers, four bills.
The nut allergy that lives in somebody else's menu
A guest at table six has a serious nut allergy. She scans the code, taps through to the satay chicken, and looks for the note that tells her whether the kitchen can do it without peanuts.
That note is not in your till. Item options and dietary information in the QR flow come from the ordering platform's menu, which is where somebody has to build them and keep them right. At the POS, modifiers are handled by a Manual Modifier button on the screen. So when the chef switches a dressing and a dish now contains sesame, the edit that actually protects that guest happens in the ordering platform, by whoever has that login, and the till keeps selling the dish either way.
The kitchen docket is the other half of it. Whether her no peanuts note prints in front of the chef depends on a setting in the join between two products. When it does not, nobody finds out from a screen. Somebody finds out from her.
One dollar on the burger, two logins
The burger goes up a dollar. In Idealpos that is one quick edit. Your ordering platform holds its own copy of that menu, so you log in there and do it again, and until you do, every online order comes in a dollar light and you eat the difference.
Same on a Monday public holiday. The till gets the new hours. The ordering platform gets them separately. Any booking product gets them again, because bookings are not part of Idealpos. Google is the fourth. Promo codes are the same story: Idealpos coupons print at the end of a sale for a future visit, which is not the same as a code typed on your ordering page.
A modular quote, and the modules you meet later
Idealpos does not publish pricing and sells by module, so you cannot cost your venue from the website. Ask for the quote with table maps and loyalty in it, then add the ordering platform's own agreement, a diary and a roster tool, and read that total before opening night rather than after.
Ours is published in Australian dollars. Allvio Complete is $399 per month ex GST for one location and $299 per month for each extra location, with every app on and no per user charge. Build your own starts at $20 per month per app. The trial is 30 days and takes no card. Hardware is sold outright at $1,499 ex GST for the single station, $1,869 for the retail station and $2,499 for the restaurant station. Invoicing, payroll and BAS figures are in that same subscription, which is all we will say about them.
Idealpos | Allvio | |
|---|---|---|
What you are actually buying | A dependable modular Australian till, with online ordering supplied by a named platform such as Mr Yum, Mobi2Go, Tyro Connect or Doshii | One Australian subscription with the till, your own ordering page, the booking diary, campaigns and rostering |
Getting it running | A till setup, then onboarding with the ordering platform, then a diary and a roster tool from other companies | One setup and one login for the counter, the ordering page and the diary |
Changing a price or a menu item | One edit at the till, then the same edit in the ordering platform, which keeps its own menu | One edit. The counter and your ordering page read the same catalogue |
Changing your trading hours | The till, then the ordering platform, then a separate booking product, since Idealpos does not do bookings | Changed once, including the hours guests can book |
Keeping a customer's details right | Sales and spend are tracked against a customer at the till. The ordering platform holds its own copy, and loyalty is a paid module | One record with visits, spend, allergies and occasions, used by the till, the diary and marketing |
What you pay before your first sale | Hardware and a modular quote, plus the ordering platform's agreement, plus a diary and roster tool from elsewhere | Hardware outright from $1,499 ex GST, then one subscription, after 30 days free with no card |
Working out what it will cost you | Not published, and priced per module, so the total depends on which modules end up in the quote | Published in Australian dollars: $399 per month ex GST for one location, every app on |
When it breaks mid service | Idealpos for the till and the ordering platform for the orders, with the join between them belonging to neither | One company answers for the ordering page, the kitchen docket and the till |
Best fit | A counter or retail operator who wants a proven Australian till, pays only for the modules used, and is happy for ordering to come from a specialist | A venue that takes online orders and bookings and wants one company, one bill and one place to change things |
The regulars you cannot reach
By your second winter you have a few hundred people whose spending you could recite, all of it sitting in the till next to their names. Then the rain sets in, Tuesdays die, and you want to send those people one message about a two course special. Idealpos does not send email or text campaigns, so the list gets exported, tidied in a spreadsheet, and pasted into a mailing tool you signed up for at eleven at night. Half the addresses are older than the ones the ordering platform holds.
When Idealpos is the right till
A bakery, a bottle shop or a small retailer who wants an Australian till that will still be working in five years, pays only for the modules they use, and is content for ordering to be somebody else's job, is buying well here. The sums change once your week has four logins in it. Count the edits you make twice, and what happens on the one you forget.
This comparison reflects each product's general positioning as published by each vendor in August 2026. Features and pricing change: always check directly with each vendor before deciding.